Frequently asked questions

What is OnMyClock?

OnMyClock helps people find a time to get together. A host creates a Clockshare for an activity, invites people, and…

What is a Clockshare?

A Clockshare is one shared plan, such as coffee, a meeting, or an afternoon together. It holds the activity details,…

How do I create my first Clockshare?

How can I get a guided walkthrough?

Select the question mark in the lower-right corner to open Help. Choose a guide to highlight a feature, or select…

Do invited people need an account?

No. An invited person can enter their name and email and collaborate through the invitation flow without creating an account.…

How do I sign in with an email link?

Enter your account email on the sign-in screen and select Continue with email. Check that inbox and open the sign-in…

Can I use a password or change my appearance settings?

You can choose Sign in with a password instead of an email link. In My Account, you can manage your…

Can I save my usual weekly availability?

Yes. My Account includes optional default availability for a typical week. It can prefill availability for new Clockshares so you…

How do I invite someone to a Clockshare?

Open the Clockshare and use Invite Someone. Enter the name and email, then create the invitation. You can continue adding…

Can I share a Clockshare through a messaging app?

Use Copy link to copy the shared join link, then paste it into your message. Where supported, Share opens the…

What do the icons next to people mean?

The star identifies the host. A gray person is waiting to join. An orange pending indicator means the person has…

Can the host remove someone after they join?

Yes. The host can remove an invited participant, including someone who has joined or already shared availability. Pending invitations can…

How do I share or change my availability?

Open Your Availability and select the calendar blocks when you can meet. Use the week arrows to review other weeks…

How long can an activity last?

The host chooses the activity duration when creating or editing the Clockshare. Durations start at 30 minutes and use half-hour…

How do time zones work?

Check the time zone shown with your availability before selecting times. You can use automatic time-zone detection where offered or…

What if none of the times work for me?

You can mark a suggested time as unavailable and explore alternative times. You can also update your calendar to offer…

How does OnMyClock find shared times?

OnMyClock compares the availability people save with the activity duration and date range. It looks for overlapping time blocks; you…

Can I approve more than one suggested time?

Yes. You can give a thumbs up to one or several times and a thumbs down to times you cannot…

Who chooses the final meeting time?

The host confirms the final time. When the required availability is in and there is a valid shared match, the…

Can I add a confirmed plan to my calendar?

Yes. After a time is confirmed, use Add to calendar. Options include Google Calendar, Outlook, and a calendar file for…

When will I receive updates about a Clockshare?

OnMyClock sends relevant updates for invitations and changes such as shared availability, responses, and confirmed plans, subject to your notification…

How do nudges work?

A nudge reminds someone to take the next step, such as joining or sharing availability. Use Nudge where it appears…

How do I manage or unsubscribe from email notifications?

Use notification settings in My Account or the notification-management link in a Clockshare email. You can adjust the available email…